Contact Us
Every message reaches a person, not a ticket queue. Because TipLivo is small, telling us which tool you used and what you expected is the fastest way to a useful reply.
The tool behind this page is TipLivo, a tip calculator. Questions usually involve splitting a taxi fare evenly or a number that came out differently than expected, and both are useful to hear about.
Our inbox
Everything comes to support@tiplivo.com. Expect an answer in one or two working days.
What to tell us
- A link to the page, or the name of the calculator you used.
- Your inputs, which for this tool means the bill amount and party size you enter; exactness is not needed.
- The output you received against the output you expected.
- Device and browser, for anything that looked wrong on screen.
Anything concerning working out a tip on a pre-tax total is easier to answer when you include the page address, so we can look at the same tool you did.
Telling us about an incorrect answer
Because the rule behind TipLivo is written down rather than hidden — it applies the percentage to the bill, optionally before or after tax, then divides the total by the number of people and can round to whole units, so the numbers a group actually pays add up to the bill — a wrong answer is diagnosable rather than mysterious. Tell us the inputs and the value you expected, and we will track down which side slipped.
Your message and your data
Your message serves only the one purpose of a reply. It goes on no list and to no third party. Full details live in the privacy policy.